If you’re staying at Clink, or thinking of staying with us, then please take a minute to read our House Rules. These exist to make Clink a safe, happy and welcoming place to stay.

1. Arrivals and Departures
   Check-in is from 2:30pm. If you arrive before then we have a handy luggage room – dump your bags and go explore! Check-out is by 10am so please make sure you (and your belongings) are out of the room by then. Luggage storage can be arranged with reception. If you’re late to check out then you’ll be asked to pay for another night, so make sure that alarm is set! Guests can stay for a maximum of 3 weeks at one time.
2. Self-Quarantining is not allowed at our hostels
   To keep our guests and staff safe we can’t allow anyone arriving from a country on the self-quarantine list to do this at our hostels. Please note that it is your responsibility to check quarantine requirements. If you are coming from a country on the self-quarantine list, you must quarantine for 10 days before checking-in at our hostels. A list of countries that need to self-quarantine upon arrival in the Netherlands can be found here.
3. Identification
   Please make sure to bring a valid photo identification with you, preferably a passport, government issued I.D. card or driving license. You’ll need this to check in, so don’t forget it!
4. Age Restrictions
   Bookings cannot be accepted from any person under the age of 18 unless they are accompanied by an adult (18 or over). Guests who wish to bring their children under 16 years of age must book a whole dorm or private room. For guests aged 16 or 17 years of age, they can book into one of dorm rooms, but must be accompanied by an adult (aged 18 or over). Unlike some hostels we do not have an upper age limit but the majority of our guests are backpackers in the 18 to 30 age range.
5. Room allocation
   – If you’re travelling with friends or family, we’ll do our utmost to book you in a room together – but this can’t always be guaranteed.
   – Please note that all our dorms are mixed unless a girls only dorm is booked
6. Room Key Cards
   You’ll be given a key-card when you check-in which gives you access to both the hostel and your room. If you lose your key card, it’s 2€ for a replacement – so please keep it safe!
7. Guest Behaviour
   – The comfort, safety and security of our guests is really important to us. Any guest(s) who, in the opinion of our staff, compromise the comfort, safety or security of other guests, staff or local residents will be asked to leave the hostel premises and will not be given a refund.
   – Guests are expected to respect other guests as well as staff, local residents and property.
8. No Smoking
   Smoking is not permitted anywhere in the ClinkNOORD building. Any guest found smoking inside the building, outside of the designated areas, will be fined (€50) and asked to leave the premises immediately. A refund will not be issued for the stay.
9. No Drugs
   Any guest found using drugs within the building will be fined (€250). He/she will be asked to leave the premises immediately. A refund will not be issued.
10. Alcohol consumption
    – We will not serve alcohol to anyone under the age of 18.
    – Due to our bar license, guests cannot bring their own alcohol onto the premises.
    – If you are found entering the building with alcohol you will be charged €50 and all alcohol will be confiscated until you leave the building at checkout. Alcohol is available in the bar and can be consumed there and in the surrounding designated areas only.
11. Personal Property
    Each pod bed (in dorm rooms) has a personal locker for small valuables. For larger valuables there are lockers located throughout the building. Please check with reception about the cost. It is a guest’s responsibility to ensure that personal belongings are secure at all times. Clink hostels accept no liability for the loss, theft or damage to guests’ property, however sustained or caused. We strongly recommend guests bring a padlock to use on luggage.
12. Damage to Clink Hostels’ Property
    Guests will be expected to reimburse Clink Hostels for any damage caused by inappropriate behaviour during their stay.
13. Liability
    Except in relation to death or personal injury caused by our negligence, Clink’s liability remains, at all times, limited to the value of the services booked, excluding any amendment charges paid to us.
14. Your Information
    Clink Hostels will only store and use information you supply to us or which is supplied to us for the purposes of carrying out a contract with you, and to inform you of other services and offers which we make available from time to time. If you do not wish to receive such information please let us know by emailing us at: info78@clinkhostels.com or by writing to us at 78 King’s Cross Road. London, WC1X 9QG.
15. Errors and Omissions
    Any omission or error in sales literature, web pages/sites, order form, quotation, price list, order acknowledgement, dispatch note, invoice or other documents issued by us may be corrected by us without liability. We will advise you of any changes at the time of booking or as soon as is reasonably possible thereafter.
16. Discretion
    All bookings are subject to availability and Clink Hostels reserve the right to decline any booking at its discretion.
17. Refunds
    In the event of Force Majeure (governmental action, transportation interruption, terrorist attack, acts of God…) affecting your booking, Clink is unable to refund customers and we reserve the right to receive any outstanding payments in connection to your confirmed booking.
18. Pets
    No pets or animals are allowed in our hostels, with the exception of guide dogs!
19. Extension leads & adaptors
    The use of extension leads is prohibited at Clink Hostels. Please ensure the adaptors you use are quality assured.