We understand that plans change, especially during this Covid-era of travel. For this reason, we are offering complete refunds for any Pass that has not yet been activated. Passes are only activated once you make your first booking. If you have purchased a Pass but have not started booking any hostels and you need to return your Pass, get in touch with us. We don’t offer refunds on partially-used Passes
Generally, no, you may stay at each hostel for as little or as long as you’d like. However, some hostels have minimum stay requirements (for example, 2 nights on weekends). These requirements are up to the individual hostels and will depend on where you make your booking(s).
Yes, you can purchase a HostelPass as a gift for anyone who is over the age of 18.
You can use your UK Pass to book hostels in Bath, Brighton, Bristol, Cambridge, the Lake District, Liverpool, London, Manchester, Newcastle, Oxford, and York. We’re constantly adding cities to our Passes, so keep an eye out for updates. If there’s a city you’d like to visit but don’t see it on this list, drop us a line.
Currently we are not able to offer hostels in Scotland or Wales on the UK Pass due to Covid regulations. We will be adding hostels from these places as soon as we can.
Your UK Pass is valid until the 15th of October, 2021.
All accommodation providers featured on the UK Pass follow strict Covid-safe guidelines.
Yes! You can buy a UK Pass as a group. Just make sure to buy your Pass for the exact number of people you’ll be traveling with. This way, whenever you make a booking, we’ll book for everyone in your group to stay at the same hostel together.
Hostels are a place to make the most of your trip and meet new friends that are down to explore with you. For this reason, we only offer dorm rooms on our Passes, which in non-Covid times means you’d be sharing your room with a few other like-minded travelers. However, during this strange Covid-era of travel, if you buy a HostelPass with a group of friends, it’s highly likely that you and your friends would get a whole dorm room to yourselves. If you’re traveling solo, most hostels have decreased capacity within their dorm rooms, so you’d be sharing with less people than normal.
Due to the constantly changing COVID restrictions across Europe, the All Europe Pass is not currently available for purchase.
Yes! You can make sure to stay at the same hostel as your friends by adding them as your travel buddies on HostelPass. Becoming travel buddies with someone means you are giving them permission to book hostels for both of you, and vice versa. The nights for each booking made with travel buddies are deducted from each traveller’s own pass. You can make bookings for up to four people, including yourself.